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Each user has a profile created on initial registration. The profile holds information about the user’s name, email address, preferred language and screen resolution, and a number of system settings. Each time you log in to , your profile will be accessed and the settings stored in your profile will be used to set up the system specifically for you. On initial registration default settings will be used, but you can go into your profile at any time and edit the majority of the settings as you require.
To do this, click the User Menu button in the upper-right corner of the window and select User settings. The User Settings window opens.
Figure 1- Example of the User Settings window
The properties and fields are as follows:
Password – click the link to open the Change Password dialog.
Login activity - shows when you last logged in to this account.
2-step authentication - an optional additional security measure that requires an authenticator application in addition to your username and password when you log into your Forsta account (go to Using 2-Step Authentication for more information).
Recovery Codes - This section will automatically appear when 2-step authentication is active. This property provides 10 randomly generated one-time codes which you can use to access your account in the event your 2FA code generator app is unavailable (for example you forgot your phone, it's been stolen or you need to reinstall the app). While you have access to Forsta Plus, make a note of these codes and store them in a safe location; they will then be available if required. There will be no indication of which codes are "spent" and which aren't, but you can regenerate a new set of codes at any time (all old codes including unused codes will then be invalid).
Public encryption key - set your public key so you can encrypt your data exports and imports.
User key – unique to each user. To make yourself “visible” to Forsta users outside your organization, you will have to supply them with your user key.
First name /Last name – the name of the user. Used mainly for interaction with other users.
Email – the user’s email address. This address is used by the Forsta Plus message system to send messages to the users. This is also the default email address where requested report and export files are sent. To assist with system security, if this email address is changed then a notification email is sent to the old address. This field can be left empty.
Preferred language – the preferred language you wish to use for your surveys. When creating new surveys, the preferred language set here is automatically enabled as a survey language and, by default, is used as the current language when editing the survey.
Subscribe to news items - select (green) to receive news items as emails.
Email notifications for tasks - you will be sent notification emails when specific events occur:
Aborted – you are sent a notification email when a task is aborted (export, import, etc.).
Final recurring task completed - you are sent a notification email when a recurring task has run for the last time.
Successful – [not Standard user] you are sent a notification email on the successful completion of each task.