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A valid username and password are required to log into . Once you are logged in, a "user object" controls your access to any other object in the application.
Important
You can log in to Forsta Plus via a number of different Internet browsers, and the browser manufacturers’ interpretations of web standards may vary. This can result in slight differences in color, positioning and functionality across the different browsers. Forsta therefore recommends that you test your surveys, Panel Portal surveys, and Reportal Viewer/Public Reports on a variety of browsers to ensure they look and function as expected in all cases.
Log in to using one of the URLs below:
- USA site: https://author.confirmit.com
- Canada site: https://horizons.confirmit.ca
- Euro (UK) site: https://author.euro.confirmit.com
- EU (Germany) site: https://horizons.confirmit.eu
- Australian site: https://idp.confirmit.com.au
- HX Platform (US) site: https://hxplatform.pressganey.com
SaaS only:
You can log in to Forsta by clicking the appropriate link on the home page, https://www.forsta.com/.
When you access the link or the URL, the login page opens . Here you type in your user name, click the Next button to sign in.
If not using SSO, type your password and click Log in.
- If you are a new user entering for the first time, you will have been given a "startup password" by your administrator. The first time you log in you will be prompted to change that password to one known only to yourself. Before your password is accepted it will be checked to ensure it meets the preset complexity requirements.
- Forsta supports 2-step verification (2-factor authentication - 2FA). If 2FA is enabled for your account, input the required code (go to Using 2-Step Authentication for more information).
If your browser does not meet the browser requirements, an error message will be displayed.
Important
If someone attempts to log in with an incorrect username and/or password, the number of attempts made is counted. When the counter reaches a preset limit, the application will lock for that user and a message will be displayed telling the user that they must contact their administrator to be given access. The user will not be able to log in again until the account is reopened. An email will also be sent to the user's registered email address informing them that they can use the Forgotten Password functionality to reopen their account.
Note: If you forget your password you can click the link below the login page (go to Forgotten Password for more information).
For On-Premise customers, the system administrator can set the permitted number of attempts in the registry settings. The default number of attempts is 3.
When there are 30 or fewer days remaining to the license expiry date, a warning message will be displayed when you log in.
When you log into , the home page opens (go to Homepage for more information).
Logging Out
When you are finished using the Survey Designer, the normal procedure is to log out. This closes Survey Designer in the correct sequence, ensuring all work and any changes to settings etc. are saved. To log out, click the User Settings and Logout button in the upper-right corner of the window and select Logout. The Survey Designer window closes and you are taken to the Forsta Login dialog.