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You can send emails from within a survey by using an Email node. The email will be sent to the specified address(es) when the respondent passes this point in the survey. Note that the respondent will not automatically be informed that the email is being sent; you will need to copy him/her if you wish them to know.
To create an Email node:
- Click on the Email node in the Add Item overlay, or
- Select the properties and options, and add the addresses as required. The CC, Bcc, From name, Reply to email and Reply to name fields can be shown or hidden by clicking the Show additional fields / Hide additional fields button as appropriate.
- Save the changes.
Click the overflow icon for an item in the Survey pane at the place where you wish to insert the email node, choose Add item before or Add item after as appropriate, then select the email item from the Add item overlay.
An Email node is created in the survey, and the Email Details page opens.
Note: You can define one-click unsubscribe headers for respondent triggered emails in the Survey Options.