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Forsta Survey Designer Support

All the topics, resources needed for Forsta Survey Designer.

  • Email Management Overview

    New Setup Process: Email Invitation Process Email Management OverviewThe Email Management page is where you create and set up the emails you wish to send to ...

  • Setting Up an Email Delivery Report

    This page explains how to set up an Email Delivery Report. The Email Delivery Report in Forsta Studio provides insights into how survey invitation emails are...

  • Email Options and Content

    The Email options and content tab is where you select the email format, set up the from and reply-to addresses, select the default language and add the tex...

  • Creating Email Conditions

    You can filter the invitation emails so they are only sent to a sub-set of the respondents that you have specified in the selection criteria. You can create ...

  • Avoidance of Spoofing Status

    When sending e-mails, an additional header is put on the SMTP message. This header includes the address of the sending server. If this header does not match ...

  • Avoiding Being Labeled as SPAM

    Forsta allows users to send e-mails to invite respondents to participate in surveys, to send reminders and to thank them for their participation. Howe...

  • Creating a New Email

    You can create any number of emails, with different selection criteria, options and content, and set them up separately to be sent at different times and dat...

  • Previewing Your Email

    Once you have created your email, click Preview in the lower-left corner of the page to preview it. You will then see it as the recipient will see it, so you...

  • Scheduling an Email

    Here you specify when the email is to be sent.Figure 1 - The Scheduling tab Not scheduled - select this until the email is complete and you are ready to sen...

  • Managing Unsubscribe Links in Bulk Email Invitations

    1: OverviewManaging unsubscribe links in bulk email invitations is possible on a company and survey level. Company Level: Applies to all emails sent from the...

  • Email Delivery Reporting Overview

    The Email Delivery Report in Forsta Studio provides insights into how survey invitation emails are sent, delivered, and engaged with. The report includes key...

  • Open Rate Tracking

    Open rate tracking gives you valuable insight into how your recipients are engaging with your email campaigns. By seeing how many recipients open your emails...